Shayla
Hi, I’m
Program Manager & Learning Expert
7x Certified Salesforce Professional
Former Educational Leader
I like to get things done.
About Me
A Florida native and #GirlMom, I successfully re-skilled to become a tech professional after a decade-long career as an educational leader. My background provides me with a distinctive combination of programmatic and operational leadership, technical proficiency, and a profound understanding of learning dynamics which I’ve leveraged to drive various successful initiatives, strategies, and process improvements in the tech, education, and nonprofit industries.
In my spare time, I enjoy spending time with family and friends, watching FSU football (Go Noles!), and rediscovering my love for travel.
Shayla was a tremendous influence in my decision to pursue the Salesforce Administration certification after attending the Salesforce Cohort she led. Her knowledge, enthusiasm, and overall command of the Salesforce platform is motivating and infectious. Any company that is lucky enough to have her on their team is better for it.
Career Highlights
Program Strategy | Program Implementation | Program Execution
Spearheaded program to usher talent into the Salesforce Partner ecosystem in the AMER, EMEA, & LATAM regions. This resulted in 2400+ participants enrolled, of which 870+ became Salesforce-certified within the first year.
Oversaw the development of streamlined processes and program management for a STEM Academy program, increasing student enrollment by 70% during the second year of the program.
Designed and implemented recruitment strategy to significantly increase student enrollment for secondary and postsecondary CTE programs, achieving a 40% increase in enrollment.
Established nonprofit organization to motivate 4th-9th grade girls in science, technology, engineering, and math through after-school clubs, workshops, and teacher trainings.
Developed 12 projects and more than 50 enhancements for production deployment within the first 8 months while managing 500+ users across global locations. This resulted in the team exceeding the FY21 revenue goal by 67%.
Professional Experience
Driving successful initiatives in the technology, education, and nonprofit industries
Manager, Partner Talent Programs - Salesforce
Developed, launched, and led job seeker programming for global scale, helping talent from traditionally underrepresented communities earn their first Salesforce credential and land their first Salesforce role.
Salesforce Administrator - FlexPoint Education Cloud
Optimized revenue for global e-learning leader by implementing, supporting, and maintaining Salesforce CRM through process improvement, effective solution execution, and ongoing end-user trainings to maximize ROI.
Salesforce Consultant - TechForward (Formerly HBCUforce)
Developed strategy to drive stronger program management for various nonprofit organizations using the Salesforce platform which resulted in increased efficiencies, ROI, and productivity.
Tech Cohorts Chair - Black Orlando Tech
Revitalized the technology training program through, process improvement, recruitment, volunteer management, and enablement.
Educational Leader - Orange County Public Schools
Positions held: Interim District Coordinator, District Instructional Support, Career and Technical Education (CTE) Career Specialist, Founding STEM Academy Program Coordinator, and Science/Engineering Instructor.
Founder/Executive Director - STEMchicks
Established nonprofit organization to motivate girls in science, technology, engineering, and math.
Shayla is a truly a dream! ...Shayla handled everything that was thrown her way effectively and often much quicker than anticipated. Her ability to brainstorm and collaborate on projects has been so appreciated! Shayla is smart, hard-working, dependable, and takes a sincere interest in making everything we do better and more efficient. She is a critical part of the success of the Sales Operations team and the entire Global department.
Education & Credentials
Education
Master of Education, Leadership - University of West Florida
Bachelor of Science, Information Studies/Network Management - Florida State University
Certifications
Salesforce Certified Administrator
Salesforce Certified AI Associate
Salesforce Certified Associate
Salesforce Certified Business Analyst
Salesforce Certified Platform App Builder
Salesforce Certified User Experience Designer
Salesforce Certified Sales Cloud Consultant
I have had the pleasure of working with Shayla both directly and indirectly. She is an excellent leader, educator, and problem solver. She has superb work ethic, works well on a team, and is always looking for new and innovative ways to learn and grow. Shayla would be an asset in any role.
Licenses
Florida Department of Education
- Educational Leadership
- Engineering & Technology Education
- Earth-Space Science
- Middle Grades Integrated Curriculum
Connect with Me
